Step Four

Once the terms of the settlement are agreed upon, your payment will be sent promptly.

Step Three

Save receipts from any additional living expenses you may incur while away from your home.
Identify brand names, model numbers, where the item was purchased and its original cost. Do not dispose of damaged items, as your adjuster may need to view them.
Take note of any structural damage on your property. Look at all structures, such as sheds, fences, garages and carports. If you suspect damage that is not visible, the adjuster may recommend hiring experts to carry out further inspection.
Obtain detailed repair estimates from licensed and bonded contractors. A written estimate should outline what labour and materials are needed.
Save receipts from any additional living expenses may you incur while away from your home. If you need to live elsewhere while repairs are underway, your policy considers all expenses over your regular expenditures.

Step Two

An adjuster may contact you by telephone to provide instructions and gather specific details
The adjuster may send you a Proof of Loss form to complete. This may occur after your adjuster visits your home.

Step One

Contact us about your loss. You may also submit an Automobile Claim or Submit a Residential Claim online
Report burglary or theft to police. Personal injury automobile accidents and accidents resulting in property damage may also need to be reported to the police.
In the event of an accident, contact us immediately. We can inform you about the length of the claim process, which party is responsible for obtaining damage estimates and whether your claim exceeds your deductible.
Let us know how you can be contacted.
Make temporary repairs and protect your property from further damage once it is safe to do so. Save receipts for what you spend and submit them to us for consideration. Payments for temporary repairs are a part of your total settlement.
Maintain records of expenses and copies of paperwork. Also retain copies of all and correspondence we provide you.
Return required documents to us or your adjuster as soon as possible. You may be required to submit various forms or documents in support of your insurance claim, such as Proof of Loss forms, medical invoices, repair bills and a copy of the police report. Your adjuster will guide you through what is needed.

Driver Training

How long you have been licensed and how many traffic violations you have on your record all have an effect on your premium.

Where You Live

How long you have been licensed and how many traffic violations you have on your record all have an effect on your premium.

Vehicle Usage

How long you have been licensed and how many traffic violations you have on your record all have an effect on your premium.

Claims History

How long you have been licensed and how many traffic violations you have on your record all have an effect on your premium.

Driving Record

How long you have been licensed and how many traffic violations you have on your record all have an effect on your premium.

Ann Marie Wheeler

amwheeler@mcgoeyinsurance.com

Christina Duong

Christina was born and raised in Kitchener but made a decision to move up
North with her now husband that works at Honda. They have grown to love
this small town environment and enjoy spending time with their pets.

She has joined the McGoey Team in 2018 and enjoys helping others in the
administration department.

cduong@mcgoeyinsurance.com

Josephine Onuoha

jonuoha@mcgoeyinsurance.com

Jennifer Carter

Personal Lines Account Manager

Jennifer has been in the insurance industry for two decades and has worked
as an agent for an insurance company for 10 years before becoming a broker.
Jennifer is a born & bred ‘city girl’ but has since made the change from
skyscrapers to farm fields 4 years ago when she made the move to
Tottenham. In her free time, she enjoys spending time with her children.

Jennifer is an avid fan of the UFC, and is a big supporter of
Conor McGregor & Stephen Thompson & Jon Jones

Ext. 115

jcarter@mcgoeyinsurance.com

Judy Parkes

Administrative

Born and raised in Sault Ste Marie, Ontario, Judy’s first big move was to Toronto, where she lived and worked in the heart of downtown. Several years later, another move took her to a small village in Oxfordshire, England. On her return to Canada with her husband, Tottenham was the perfect compromise, close to the big city but will a small town feel.
Along with the move to the Ontario countryside, Judy gave up her career in IT and enjoys working in a local office, being close enough to home to avoid the commute, and to be able to have lunch at home with her dog, Whiskey.

Ext. 120

jparkes@mcgoeyinsurance.com

Michelle Niosi

Reception

After retiring due to physical health reasons from a 25 year career as a Fashion Photographer turned Cinematographer in the film industry, Michelle moved and settled in Tottenham with her young son and partner in 2002 from Toronto.

She now enjoys the peaceful country life, her gardens, floral design studio and aviary.

Ext. 101

michelleniosi@mcgoeyinsurance.com

Megan Kowalski

Administrative

Megan was born and raised in Oakville, yet moved up north of Alliston 30+ years ago to join her husband husband and raise their three children.

She joined the McGoey Team in 2011, and has been working in the Administration Department since.

Ext. 108

mkowalski@mcgoeyinsurance.com

Arthur Needles

Accounting

Arthur joined the McGoey Team in 2001 to cover the accounting side of the business. He graduated from the University of Guelph in 1973 with a Bsc. Agr. Degree. He owned and operated a restaurant (The Globe) for 15 years and then joined a large wholesale meat distribution company for the next 13 years.

Arthur is now enjoying semi-retirement and on his off days can be found puttering around the house if not out bird watching, going to the opera, enjoying his grandkids or travelling with his wife Linda to various parts of the world.

Ext. 116

mcgoeyinsurance@rogers.com

Dianne Fenning

Accounting

Dianne grew up just outside of Tottenham. She worked 22 years at Durabody
& Trailer before she joined McGoey’s in 2010 where she now works in the
Accounts department.

She spends a lot of her spare time with her constantly entertaining 3 year
old grandson.

Ext. 104

diannefenning@mcgoeyinsurance.com

Kim Dove

Commercial Lines Account Manager

Kim grew up in Gambo, Newfoundland, and moved to Ontario in 1994. She now lives in Alliston with her husband and two kids.

Prior to joining the McGoey Insurance Team in 2004, Kim worked as an underwriter at Kingsway Insurance.

Ext. 212 (Alliston)

kimdove@mcgoeyinsurance.com

Adam Rosato

Personal Lines Account Manager

Adam has been working in the office since 2006, and has worked out of the Alliston Office for the last 3 years. In his free time, Adam loves playing hockey and spending time with his wife and 2 kids. Adam is also an avid volunteer for TNT Minor Hockey Association.

Ext. 203

arosato@mcgoeyinsurance.com

Nikki Mann

Personal Lines Account Manager

Nikki has been working in the office since 1994, and has worked out of the Alliston Office for the last 2 years. In her free time, she loves spending time outdoors with her two kids and the revolving door of adopted dogs she takes care of.

We hear Nikki is a pretty good Ball Hockey Player, competing at the Worlds last year in Banff; so if I were you…. I would watch out if she has a hockey stick in her hands.

Ext. 214

nmann@mcgoeyinsurance.com

Shalini Shanmugam

Personal Lines Account Manager

Shalini has been working with us in the Tottenham Location since March. Shalini grew up in Coimbatore, India, and moved to Canada five years ago, and has worked in the insurance industry since 2013.

She enjoys travelling around Canada, with her Husband and two small children.

Ext. 121

sshanmugam@mcgoeyinsurance.com

Emily Purchase

Personal Lines Account Manager

Emily has worked in the insurance industry for over 10 years. She joined the McGoey team in February 2011, starting out with data entry and quickly working her way up to a broker. She takes a customer-focused approach when working with her clients and understands the value in providing a cost-effective solution to their needs.

In her free time, she enjoys spending time with her 2 children, cooking, reading and relaxing with a glass of wine with her friends.

Ext. 118

epurchase@mcgoeyinsurance.com

Alexandra McGoey

Personal Lines Account Manager

Alex has been working in the insurance industry since 2013; first as an auto claims adjuster and then in 2015 she transitioned into the broker role here in Tottenham. She spent her childhood in Tottenham and recently moved back to town within the last couple years.

She enjoys spending time in nature with friends and family, photography and playing the drums.

Ext. 106

amcgoey@mcgoeyinsurance.com

Sheila Cochrane

Personal Lines Account Manager

Ext. 114

scochrane@mcgoeyinsurance.com

Chad McGoey

Sales & Marketing

Chad started working in the insurance industry while he was still in university, where he was able to work for a couple of summers at Heartland Farm Mutual in the farm insurance department. He started working at the office after graduating from Wilfrid Laurier’s BBA program in 2013.

Chad now lives in Orangeville, where he enjoys playing Tennis and squash in his free time. He is also known to golf poorly from time to time.

Ext. 105

cmcgoey@mcgoeyinsurance.com

Tracy Gravelle

General Manager

Tracy has been working in the insurance industry since 2005 and joined the McGoey commercial team in December 2012. She was appointed General Manager in July of 2015 she keeps Tod and Mike in control and really enjoys it!

Tracy grew up in Keenansville and has never been far from this small town that is growing! She enjoys traveling with her husband and spending her downtime in her beautiful backyard.

Ext. 109

tgravelle@mcgoeyinsurance.com

Mike McGoey

Vice President

Mike started at the office in 1985 and takes great joy in the fact that he was able to start his career working with his father and now gets to work with his daughter. Mike works in the Commercial Dept specializing on larger Accounts.

Born and raised in Tottenham he spends his free time through various hobbies such as golfing, playing the drums, metal detecting and watercolor painting; in fact you can see some of his artwork throughout the office.

Ext. 113

mmcgoey@mcgoeyinsurance.com

Tod McGoey

President

Tod starting working at the office in 1981, after a three year surveying job with the Ministry of Transportation.

He focuses primarily on Farm and Commercial Insurance and likes to spend his day going out to visit clients.

He loves to golf in the summer; yet really dislikes losing to his two sons in Tennis.

I know that dealing with a claim is stressful, so I want to be there for you to help you through the process and get you back to your normal routine.

How does it work?

Step One

Step Two

Step Three

Step Four

Policy Holder Information

Claim/Loss Information

Please provide as much detail as possible regarding the claim in the space provided below. A reporesentative will contact you shortly. (Max 500 characters):

Policy Holder Information

Accident Information

Other Driver Information

Location of Accident

Witness Details

Do you have an insurance question that you haven’t found the answer to? I love to answer difficult questions!

Just submit your question and we will find you the answer!